Gym Members Getting Billed Twice

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“This is not a good way to start my Saturday you double dipped my bank account…lets get this fixed fast,” posted one of its members on Gold’s Gym’s Facebook page. 

Members told TARGET 13 that it has to do with the ownership change at the gym. 

In November, the owners of the strip mall locked the franchisee out after he didn’t pay his rent. Gold Gym’s corporate office took over the location in late November to make sure members weren’t affected, but that has caused the double billing issue. 

“Members are being put in the middle and they’re pointing fingers are each other,” said John Nunes. 

He is canceling his membership to go to a different gym. 

“They’re trying to walk the line, but in the end, it’s still Gold’s Gym,” said Nunes. 

TARGET 13 did try calling the Briargate Gym several times but couldn’t get anyone to respond. After trying for almost an hour a representative said we needed to call the corporate office. A message was left, but TARGET 13 didn’t get a response by the time of this story. 

Other members contacted TARGET 13 and said they were told they would get a refund within a week.